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Pricing Trust & Safety Reviews Cleaning Package FAQ

Last week to Enjoy $25 OFF. Expires on .

Trustpilot

Phase 2 Safety Management

To fulfill your cleaning needs, we launched our enhanced Disinfection Cleaning Package and implemented the following Safe Management Measures.

  • Wearing of Masks, Face Shields and Gloves
  • Mandatory Health Declaration for Stakeholders
  • Contactless Cleaning and Safe Distancing Protocol
Why Helpling

Disinfection Cleaning Package

How To Get Started

1. Enter your postcode

Enter your postcode to check if we currently have cleaners in your area.

2. Choose your cleaning plan

Select your preferred date, time and duration and we will match you with a top-rated cleaner.


3. Secured online payment

Pay securely online and manage the booking via desktop or via the mobile app.


4. Enjoy your clean house

Enjoy a sparkling home and share your feedback with us for constant quality improvement.

I was initially hesitant to get external help for my house. However, I decided to give Helpling a try after hearing about them from my mum. The result turned out really good, my house is now super clean and fresh!
I was not sure if they will be good as I have heard horror stories of how dishonest some service providers can be. Eventually the professionals I selected are highly efficient and able to complete all chores and more on time. Final verdict - totally worth it!
This app is fantastic! It is a great platform to source extra help for your weekly cleaning needs especially when you have a busy lifestyle. No one will bother you with numerous WhatsApp messages or calls. When you contact the support via email, their response is also super fast.

Jerome Branson

Executive Director

JP Morgan

Roxanne Gan

Yoga Instructor

Self-Employed

Naomi Watson

HR Director

Unilever

Best Rates in Singapore

Weekly/Fortnightly
From $20/h
  • Same cleaner every week
  • Regular cleaning and disinfection
  • SAVE with 5 cleans or more
Book now
One-off
From $28/h
  • Next-day availability
  • One-off cleaning and disinfection
  • No minimum commitment
Book now

The Helpling Advantage

Trust & Safety

Our professionals undergo rigorous background checks and a 5-day aptitude test to ensure their reliability and quality of cleaning. Locals and expats trust us with their homes and we've been consistently ranked #1 in the industry. Your safety and satisfaction is our top priority.

100% Money-Back Guarantee

We take pride in being able to consistently deliver happiness to our customers. In the event that things do not go as planned, we will do everything in our capacity to right the wrongs for you. All cleaning sessions are also backed by a $1 million public liability insurance policy

Dedicated Customer Service

A first in the industry, our Customer Service team is here to support you 7 days a week, from 9AM to 6PM daily (Public Holidays included). We can be contacted at [email protected] or +65 3158 3871. If you'll like to meet us in-person, our office address is at 120 Robinson Road #12-01 Singapore 068913.

Ranked #1 in Customer Reviews

Find Professionals Like Them

Cindy

5/5

154 jobs completed

"Hello my name is Cindy and I have been with Helpling for 4 years now. My customers trust and appreciate my skills and workmanship. I'm always going above and beyond. This platform has given me the strength to live a good life and to spend time with my family."

Valeria

5/5

495 jobs completed

"Hi, I'm Valeria. I always believe that a clean and shiny house can help to refresh one's mind. I joined Helpling 3 years ago and now have more than 50 regular clients who trust me with their homes."

Melissa

5/5

789 jobs completed

"Hello my name is Melissa. I find it rewarding to work with Helpling even though a typical day can be very demanding. My clients really appreciate me for being able to clean fast and efficiently. I take pride in my cleaning and disinfection skills"

CNBC: Meet Helpling, the Uber for cleaners

The “Uber for cleaners” has swept into Singapore, and it’s planning to scrub up an industry that is unregulated with many fly-by-night operators and scams.

The Straits Times: Help at hand at Helpling

Helpling was first launched by Berlin-based e-commerce entity Rocket Internet in April 2014, and has since expanded to more than 150 cities in Europe, Latin America and Australia.

The Business Times: Need a product or service? Get it online - on demand

THE "Uber-ification" of services has arrived in Singapore with the proliferation of platforms offering on-demand services that users can access and book from their smartphones - and within seconds too.

Reuters: Rocket Internet-backed Helpling expands in Asia, Mideast

Booking local cleaners via Helpling’s vetted online directory can take less than a minute, a service designed for young professionals living on mobile phones who are buying services via the Web.

The Straits Times: Cleaning expert weighs in on top eco-cleaning methods

In line with World Environment Day on Sunday, Ms Roxanna Pelka, a manager from Helpling, a home cleaning company, put them to the test, and no, vinegar is not a multi-purpose cleaning agent.

More than

100,000

homes cleaned locally

Over

80,000

satisfied customers

Average cleaner rating

4.6

stars out of 5

Available in more than

200

cities globally

Most Frequent Questions

How does Helpling work?

We are a on-demand lifestyle app that offers home cleaning and other services such as air-con servicing, laundry and disinfection. You can make a booking for a one-off clean or schedule a regular cleaning via our mobile app/website. It takes just three easy steps to make your first booking.

  1. Enter your address
  2. Make an appointment
  3. Pay securely online
How is Helpling different from a cleaning company?

Unlike the typical cleaning company, we are a digital-first organization and we focus significantly on customer experience and satisfaction. Our hourly rates are transparently presented on all customer touchpoints. You will never have to wait on quotes and deal with poor customer service ever again.

How can I register?

You can register an account with us when you make your first booking. You will then receive a confirmation email with a link to create a password. Give us a try, you will not regret it!

How does Helpling ensure the service quality?

We’re very careful about the cleaning professionals we select. We vet each applicant to make sure they have the right aptitude and attitude to provide an excellent service. We also verify they are insured by a reputable firm that is well known in the industry. We accept only the highest quality cleaning professionals, with only about 1/4 of applicants being accepted on to the platform. It is safe to say that all of our service providers have the highest level of integrity and professionalism.

I have booked a cleaner online. What comes next ?

You will receive a text and email notification your request is confirmed. If no cleaning professionals are available at your requested time-slot, our Customer Service team will contact you to find an alternative timing.

Do I have to provide the cleaning materials?

Yes, please provide the cleaning equipment. Your assigned cleaning professional will be able to advise you on the required items.

Do I have to be here when the cleaning professional arrives?

We recommend that you welcome your cleaning professional on the first booking in order to orientate her around the house and to discuss your requirements.

Book your trusted cleaner today