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Our Carpet Cleaning Process

Why Helpling

1. Thoroughly vacuum the carpet to remove larger particles such as hair, insects, crumbs, and the like.
2. Break down stains and soils using a pre-spray so that it will be easier to deep clean in subsequent steps.
3. Spot clean areas with stains using appropriate cleaning products.
4. Wash and disinfect the carpet thoroughly using a special carpet cleaning machine.
5. Use the hot water extraction method as the final step to ensure that carpet is fully cleaned and free from any dirt trapped.
6. Apply carpet stain protection to prolong the life of your carpet and keep it fresher for longer.

Why Helpling

Why Choose Helpling

Trusted Workmanship

Our skilled service providers are English-speaking, experienced and only use the best tools and equipment to clean the carpets in your home. They undergo rigorous background checks to ensure their credibility and service quality. Locals and expats trust us to give their carpets a good clean and we’ve been consistently ranked #1 in the industry. Your safety and satisfaction is our top priority.

Dedicated Account Manager

A first in the industry, you will be assigned a dedicated account manager when you book with us. She will always be there to support you with personalized customer service whenever you need help. Available 7 days a week from 9AM to 6PM daily (Public Holidays excluded), she ensures that your experience with us is seamless and hassle-free.

Transparent & Upfront Pricing

Our prices are shown upfront and transparently when you request for a quote before you commit to your booking online. An invoice will be generated after the carpet cleaning service is completed for your reference. Our carpet cleaning services are also backed by a $1 million public liability insurance policy.

Carpet Cleaning Rates

1-899 sqft

Additional $0.30 for every subsequent sqft

Hear What Our Customers Have To Say

Eugenia Tan, Social Media Strategist

"Helpling cleans my apartment on a weekly basis and they’ve never disappointed. So when I found out that they also provide carpet cleaning services, I arranged for a booking immediately. My carpets were fresh and clean after that!"

Xie Jing Mei, Relationship Manager

"I use a vacuum cleaner to clean my carpets once every week so I didn’t think I needed a carpet cleaning service. But after my kid accidentally spilled his drink on the carpet, I caved and decided to get it cleaned. Now I recognise the importance of regular carpet cleaning."

Lisa Palmer, Onboarding Specialist

"When I handed over my apartment after my lease ended, my landlord was so satisfied with the cleanliness of the entire place but especially the carpets. Thanks to Helpling, the carpets were all clean and I happily got my full deposit back!"

Carpet Cleaning Services That You Can Trust

Is it worth getting my carpets professionally cleaned?

You might think that using your vacuum cleaner to clean your carpets every week is good enough but it’s not. Most of the time, dust, crumbs, and insects get stuck in the carpet and a regular vacuum cleaner isn’t strong enough to suck them out and clean the carpet thoroughly.

Especially if you have babies or elderly at home, or people who are sensitive to dust and get allergies easily, getting your carpets thoroughly cleaned will ensure that they don’t cause illnesses or allergies.

Why do I need to clean my carpets?

Everyday, we constantly step on the carpets with our dirty feet. Even though we can’t see the dirt accumulating, it’s definitely there. Sometimes, even if we’re careful, food crumbs can drop and get lodged between the carpet fibres and you won’t even know it happened.

Once dirt, dust, and crumbs are left in your carpet for long periods of time, they become a breeding ground for insects, germs, and bacteria. Because the carpet is always being stepped on, the germs and bacteria can spread in the air easily and can cause allergies or illnesses.

How often do I need to clean my carpets?

It is advisable to do a thorough cleaning of your carpets once every 6 months. For weekly maintenance, using a vacuum cleaner to go through the carpet fibres would be sufficient. We can also coat your carpets with a protective layer at the end of the cleaning process so that it stays fresher for longer.

How much does carpet cleaning typically cost?

Carpet cleaning companies typically charge by square foot for commercial locations but by per piece for residential locations. Depending on how big your carpet is, prices can range anywhere from $50 to $300.

How long does it take to clean carpets?

Depending on the size and type of your carpet and how dirty it is, the on-site carpet cleaning typically takes between 30 minutes to an hour.

For factory carpet cleaning, it typically takes between 3 days to 1 week depending on the condition of the carpet. If you require an express service, we are able to provide that at a surcharge. Just let us know and we’ll arrange it for you.

What should I do before and after carpet cleaning?


  • Remove furniture from carpet or remove fragile items from the furniture and surroundings.
  • Inspect your carpet for any areas of concerns eg. stains.


  • Don’t step on the carpet or put furniture on it for at least 6 hours.
  • Lay it out to completely dry.
  • Open your windows and doors to ventilate the area and help the carpet dry.

Arrange for carpet cleaning in just 60 seconds

Insured, local service providers

When you use Helpling, you’re not just letting anyone into your home. Every single one of our service providers have been thoroughly interviewed and chosen to provide you with the very best service. All of them have undergone background checks, and is reliable and trustworthy. All you have to do is let us know the issue, and leave the rest to us.

At Helpling, we put great effort into finding the very best service providers so that when you book with us, you get the great service that your home deserves. No risk, just a perfectly cleaned home. Make a booking, sit back and relax. Let us do the hard work.

Get your carpet cleaned