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Get the full Helpling experience on our app

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How it works

1. Select the home service required

Enter your postal code to find a cleaner nearby your home.

2. Enter your postal code

Choose the cleaning plan suitable for you and provide any other information.

3. Pay securely

Pay securely online and manage the booking.

4. Enjoy your clean home!

Enjoy a fresh and clean home. Provide a review for quality improvement.

Cleaning Services

Repairs & Maintenance

Home Improvement

Frequently Asked Questions

How does the Helpling app work?

We are an award-winning home services concierge that offers home cleaning and services such as disinfection, aircon, plumbing and handyman services. It takes just four easy steps to make your first booking:

1. Enter your address
2. Select the required home service
3. Make an appointment
4. Pay securely online

I have booked a service on the Helpling app. What comes next?

You will receive a text and email notification once your request is confirmed. If no home service professionals are available at your requested time-slot, our home advisors will contact you to arrange an alternative timing.

How does the in-app message function work?

Upon booking confirmation, you will be able to chat with the home service professional assigned to you. Only you and the home service professional can read those messages. Our messaging system is free of charge, and we highly encourage you to share your expectations before meeting your home service professional.

How does the Helpling wallet work?

The Helpling wallet allows you to store Helpling credits, so that you can pay for Helpling’s services with Helpling credits. Log in to your account, click "Your balance", select the amount you would like to top up.

Using Helpling credits is great way to save money. Get $5 bonus when you top-up $100, $10 bonus when you top-up $250, $15 bonus when you top-up $400.

When will my card get charged?

No charges will be made during booking. Payment will only be processed once the appointment has been completed. You will be able to retrieve your invoice through the Helpling app.

Is it safe to store my card details on the Helpling app?

Rest assured, your card details are stored securely on Stripe.

Stripe is a third-party secure-payment provider. Adyen holds all customer card details and facilitates payment processes for Helpling. You can read more about Stripe here.

I have more questions. How do I contact Helpling?

You may contact us via the following channels:

  • WhatsApp: +65 3129 0042
  • Call: +65 3158 3871
  • Email: contact@helpling.sg

Operating hours: Daily 10am - 5pm (excluding PH)

Why Choose Helpling

One-Stop Home Services Solution

With just the Helpling app, you will be able to book, manage and view all your cleaning appointments. With over 48 services for you to select from, Helpling is definitely the place where you can find a home service that best suits your needs.

Dedicated Account Manager

A first in the industry, you will be assigned a dedicated account manager when you book with us. She will always be there to support you with personalized customer service whenever you need help. Available 7 days a week from 9AM to 6PM daily (Public Holidays excluded), she ensures that your cleaning experience with us is seamless and hassle-free.

Transparent & Upfront Pricing

Our prices are shown upfront and transparently before you commit to your booking online. Our cleaning sessions are also backed by a $1 million public liability insurance policy.

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