The Importance of Aircon Servicing

Air Conditioning is an essential among many Singaporeans to escape the hot and humid climate. Nothing feels better than stepping into an air-conditioned room from the outside.

Experiencing issues with your aircon?

You might be able to find your answers here.

How To Book

1. Enter your postal code

Enter your postcode to check if our technicians are available in your area.

2. Choose your required aircon service

Select your preferred date, time, duration and service type.

Due to high demand, if your selected timeslot is unavailable, our customer support team home advisor will contact you to arrange for an alternative schedule.


3. Secured online payment

Pay securely online and manage the booking via desktop or mobile app.

Payment will only be deducted upon service completion.


4. Enjoy your serviced aircon

Enjoy your freshly serviced aircon and share your feedback with us for constant quality improvement.

Aircon Services We Provide

Services available for both wall & ceiling mounted units

AC Diagnostic Service

Experiencing issues with your aircon such as leaking, weird noises, weird smell? Our specialised technican will diagnose the issues affecting the function of your aircon units and advise the relevant services if required.

Cost of diagnosis will be fully discounted if you book the advised repair service through Helpling.

General Servicing

Includes cleaning up the basic components of your wall or ceiling mounted AC units and performing basic tests to see if they require any additional services (at additional costs).

Chemical Wash
  1. Ensuring your AC units are cleaned at least once a year prevents the formation of any health-hazardous substances such as mold to form on the AC components.

  2. Dismantling of major parts, i.e. the coils, filter and water trays, and washing them with chemical-based solution.

  3. Helps to wash away accumulated dirt and dust, kill mold and harmful bacteria to ensure increase in system's cooling efficiency.

  4. Increases the system's cooling efficiency by dismantling major parts and washing them with a chemical-based solution in order to remove dirt and dust and kill mould and harmful bacteria.
Chemical Overhaul

In addition to the components cleaned with the chemical wash service, the technician will also clean the drainage pipes, heat exchange coils as well as the blower wheels.

Condenser Dry Cleaning

Complete cleaning for your condensing unit to ensure every unit provides pure and cool air.

Air Filtration Installation

Have a technician install your AC units' air filtration system for cleaner air.

Gas Top-Up (R22)

A technician will check for the refrigerant level, refill the refrigerant storage unit with the R22 gas and perform a post-service test.

Gas Top-Up (R410A)

A technician will check for the refrigerant level, refill the refrigerant storage unit with the R410A gas and perform a post-service test.


Our Aircon Servicing Process



Deep Cleaning

  • Dismantle and clean front panel and cover to remove excess dust trapped in air inlet.

  • Clean air filter to remove impurities and improve air quality.

  • Clean vacuum evaporator coil to ensure efficient air flow.



Vacuuming

  • Vacuum blower parts to remove dirt and mould that causes rancid and weak airflow.

  • Vacuum drainage pipe to remove rust and harmful bacteria build up clogging the drain.

  • Wash and vaccum water tray to remove dust and dirt.



Peforming Tests

  • Perform air-conditioner test run to ensure all components are functioning smoothly.

  • Perform gas pressure test to check coolant level in air-conditioner.

Enjoy greater savings with our subscription plan

Just Once
One-off aircon servicing
  • Affordable rates with immediate needs
  • Minimum 2 units

Book now at $30/unit
1 Year Subscription
SAVE 22%
  • Dedicated account manager
  • Dedicated technician team
  • One-time service fee payment
  • Minimum 2 units
Book now at $24/unit
2 Year Subscription
SAVE 32%
  • Dedicated account manager
  • Dedicated technician team
  • One-time service fee payment
  • Minimum 2 units
Book now at $21/unit

Our Prices

We provide the widest range of aircon services in Singapore

Aircon Service Usual Prices
from
AC Diagnostic Service $60
General Servicing (Wall-Mounted)
*Min. 2 units
$60
(2 units)
General Servicing (Ceiling)
*Min. 2 units
$200
(2 units)
Chemical Wash (Wall-Mounted) $80
Chemical Overhaul (Wall-Mounted) $150
Chemical Overhaul (Ceiling) $350
Condenser Dry Cleaning $120
Air Filtration Installation $50
Gas Top-Up (R22) $120
Gas Top-Up (R410A) $100

Book an aircon servicing now

Hear What Our Customers Have To Say

Showing you the latest reviews of our teams

Helpling Aircon Servicing (L.H.)

4.6 1772 appointments done

Hock Huat

5.0

The technicians were thorough in the servicing and washing. Helped to cover the furniture before servicing. Will engage Helpling for Aircon servicing again. Thx for the job well done.

Chandra

5.0

The mechanic did a thorough cleaning job. 2 out of 3 AC was dirty enough that he decided to open up the inner bracket and clean more throughly. They are responsible for the good outcome.

Clare

5.0

Smooth experience.

Helpling Aircon Servicing (G.A.)

4.6 510 appointments done

Zesa

5.0

very fast and efficient

Marilyn

5.0

Very friendly and polite, maintained safe distance and masked up.

Kevin

5.0

Service was friendly and efficient, thanks!

Helpling Aircon Servicing (L.M.)

4.7 610 appointments done

Natasha

5.0

Very knowledgeable and efficient!

Tyshea

5.0

Very good! Professional & quick.

Shay

5.0

Quick and hassle free. Will definitely service again but on the more used aircon instead of all aircon units.

Frequently Asked Questions

Common questions about your aircon, we are here to answer them

Do I really need to hire someone to service my aircon?

With the constant operation of aircon systems, they are prone to wear and tear. Clogging of dust and dirt in the front and vertical frames appears, preventing the clean circulation of cool air in your rooms. As such, regular aircon servicing is needed to ensure that the mechanics are thoroughly cleaned and maintained.

This cannot be done alone using your home-fix tools - someone with years of experience in aircon servicing is needed to ensure that problems like aircon leaks and breakdowns will not arise again.

Why is my aircon not cold?

Regular aircon servicing is important to ensure that your aircon stays in top condition.

Some common issues why your aircon is not cold:

  1. Dirty or clogged aircon filters

    Cold air would not be able to pass through when your air filter is clogged with debris. Cleaning of air filters can be done by engaging our highly trusted general servicing team.

  2. Dirty condenser coils

    This is a common issue especially for condensers installed outdoor. With various debris and dust collecting on the coils, it is inevitable that the circulation becomes less efficient.

Not sure what’s wrong with your aircon?
Book an AC Diagnostic Service with our highly trusted team now. Our specialised technician will diagnose the issues affecting the function of your aircon units and advise the relevant services if required.

Cost of diagnosis will be fully discounted if you book the advised repair service through Helpling.

Why is there a weird/bad smell coming from my aircon?

There are many reasons why there is a weird or bad smell coming from your aircon. The most common reason is because of mold and bacteria growth within your aircon ducts.

Water droplets should be drained out of your aircon ducts. However, there are situations where leftover droplets remain in the ducts and overtime, the moist environment allows bacteria and fungus to thrive, resulting in the weird or bad smell that you may be experiencing.

These mold and bacteria is harmful for your health as well. Therefore, it is important to ensure that aircon cleaning and maintenance is done regularly to extract moisture, mold and bacteria within the aircon ducts.

My aircon is leaking/dripping water, is there something wrong?

Some common issues why your aircon is leaking/dripping:

  1. Clogged drain line

    The humidity and moisture that the aircon system removes from the room is released outside via a drain after being collected in a pan. This drain becomes clogged when debris, dirt, etc. accumulates, resulting in a faulty drainage system. When the drain is clogged, this may lead to exccess water collected in the pan and eventually result in spillage.

  2. Dirty aircon filters

    When your air filter is clogged with debris, air flow to the evaporator is obstructed. This results in the evaporator coil freezing and eventually dripping excess water when it melts.

Not sure what’s wrong with your aircon?
Book an AC Diagnostic Service with our highly trusted team now. Our specialised technician will diagnose the issues affecting the function of your aircon units and advise the relevant services if required.

Cost of diagnosis will be fully discounted if you book the advised repair service through Helpling.

How do I know when I need to book an aircon servicing appointment?

If you are a frequent user of air conditioners, do observe the sound of your air conditioning unit for any weird noise as well as check for leakage of water. If these signs are present, you can arrange for an AC Diagnosic Service with Helpling, so that we can do a diagnosis and advise you if any additional services are required.

Check out our blog post here to read more about common aircon issues.

How much does an aircon servicing usally cost?

Aircon general servicing typically costs $30 per unit for wall-mounted units and $100 for ceiling-mounted units.

For additional AC services such as gas top-up and condenser cleaning, the average cost is $150-$500. Check out our full price list here.

Our Helpling team consists of aircon service providers with professionals that are skilled in rectifying all sorts of aircon issues so your worries are taken care of.

How long does it take for an aircon service?

The duration of services ranges from as fast as 30 minutes to 3 hours depending on the type of maintenance, as well as the number of aircon units.

How often should I service my aircon?

Generally, it is recommended to opt for aircon servicing on a regular basis of 3 months as most households use their units frequently in Singapore. This is to ensure that the aircon units are always clean and conditioned.

Does Helpling service commercial aircon units?

Helpling provides all forms of aircon services for both residential and commercial locations. Not sure which service to book? Reach out to our Customer Service teamhere.

Do I need to service my aircon before my apartment handover?

Majority of tenancy contracts do require tenants to service their aircon units before handover on top of a thorough apartment cleaning.

If you are booking a Move Out/End of Tenancy Cleaning with Helpling, you are advised to schedule the aircon servicing session before our cleaners arrive.

Need to reschedule your appointment? Reach out to our Customer Service team here.

I have booked an aircon servicing appointment online. What comes next?

You will receive a text confirmation. Due to high demand, if there are no technicians available for your requested time-slot, our Customer Service team will contact you to schedule an alternative timing.

How is Helpling different from other aircon providers?

At Helpling, we provide the best aircon servicers sourced in Singapore. Driven by our high quality and standards in quality and customer service, we are always willing to go the extra mile to provide top-notch aircon services.

All forms of aircon services are included, such as aircon washing and aircon cleaning for both residential and commercial locations. Our technicians are thus versatile professionals for both home and work settings, and for all kinds of aircon models.

Helpling promises of not only maintenance services of the highest quality, but the best customer service you can ever find. What are you waiting for, hurry and book your aircon servicing appointment with us now!

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In sunny Singapore, aircons are more of a necessity than a luxury. Step into a shopping mall or board a bus that’s not blasting the aircon and you’ll hear people lamenting under their breaths that it’s so hot. Plus, with the increase in remote working arrangements, you’re probably using the aircon at home much more, leading to more aircon issues.

Some common aircon issues include:

  • I can't switch on my aircon
  • My aircon is leaking
  • My aircon is not cold
  • My aircon is making weird noises

Here are some things you can do to fix these issues.

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6 Types Of Aircon Services & Which Service To Book

When something goes wrong with our aircon units, we know that we need to engage someone to fix it. But which type of aircon service to book? In this post, learn more about the 6 different types of aircon services we offer and how you can determine which service to book for your needs.

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The Ultimate Step-By-Step Guide On How To Book Your First Aircon Servicing Package

Can't remember the last time you serviced your aircon? Avoid this problem by subscribing to our aircon servicing packages.

Besides saving on repair costs, regular servicing helps to prevent common aircon issues like leaking or weird noises. Follow our guide to book your aircon servicing package now.

Why Choose Helpling

Experienced Aircon Technicians

Our technicians are English-speaking, experienced and trained in aircon servicing and repair. They undergo rigorous background checks and a 5-day Aptitude Training to ensure their credibility and service quality. Locals and expats trust us with their air-conditioners and we've been consistently ranked #1 in the industry. Your safety and satisfaction is our top priority.

Dedicated Account Manager

A first in the industry, you will be assigned a dedicated account manager when you book with us. You get personalized customer service, available 7 days a week from 9AM to 6PM daily (Public Holidays excluded). Your account manager will ensure that your experience with us is seamless and hassle-free.

Transparent & Upfront Pricing

Our prices are shown upfront and transparently before you commit to your booking online. An invoice will be generated after the aircon service is completed for your reference. Our aircon services are also backed by a $1 million public liability insurance policy.

Our Commitment to Excellence

At Helpling, we are driven by our high quality and standards in quality and customer service, we are always willing to go the extra mile to provide top-notch aircon services. All aircon servicing by Helpling is eligible for a 30-day workmanship warranty, effective from the date of visit. If further issues appear that may be caused by our servicing, Helpling will send a technician down to diagnose the problem and help you out in every step of the way.

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